People Skills PDF
By:Neil Thompson
Published on 2015-04-16 by Macmillan International Higher Education
Whether it's managing people, taking care of others or working collaboratively in a team, so much of what people do in the workplace is dependent on their ability to work effectively with others. Now in its fourth edition People Skills provides an up-to-date guide to the knowledge and skills required for working successfully with people. Written with the accessibility and practical application for which Neil Thompson is renowned, this book is written for people at all levels. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness. Divided in to three key areas of people skills development: • Part I highlights the importance of personal effectiveness; it draws on the key personal skills that are essential to working with people. This includes time management, stress management, being creative and building resilience. • Part II explores core interaction skills; it begins by looking at the diversity of the people we interact with and goes on to equip readers with core communication skills, including verbal, nonverbal and written. It also addresses complex tasks, such as managing conflict appropriately and successful interviewing. • Part III outlines the skills of intervention; it focuses on looking at what needs to be done and the necessary steps to make it happen. From developing anti-discriminatory practice to decision making and reflective practice, it focuses on problem-solving skills in the workplace. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader.
This Book was ranked at 32 by Google Books for keyword Skills.
Book ID of People Skills's Books is Yg6tCQAAQBAJ, Book which was written byNeil Thompsonhave ETAG "8dmFwqKWh+o"
Book which was published by Macmillan International Higher Education since 2015-04-16 have ISBNs, ISBN 13 Code is 9781137467577 and ISBN 10 Code is 1137467576
Reading Mode in Text Status is true and Reading Mode in Image Status is true
Book which have "328 Pages" is Printed at BOOK under CategorySocial Science
Book was written in en
eBook Version Availability Status at PDF is true and in ePub is true
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